The results practices want the most from their marketing efforts is always more reviews and more online exposure. Rightfully so, with 77% of patients using reviews as their first step to finding a new doctor, positive reviews are a vital component to growing your practice.
However, the industry has placed too much emphasis on just getting a review. The majority of dentists have lost
While reviews have a huge role in outward facing marketing efforts, the true value of a review is not actually the review itself. The most valuable aspects of a review are the insights it provides for your practice.
2. Gives Direction
Okay, so the
The review provides tangible evidence to what is working, so you and your staff are no longer delivering an experience that you created via a brainstorming session. Rather, you know what to do in order to deliver an excellent patient experience.
You’ve read the reviews, you saw what worked, and adopted them. Now what?Keep an eye on your reviews, see what is being revealed in any reviews that are posted after you have made the changes.
Delivering a positive patient experience is an
Here is a checklist with the Do's & Don'ts of Earning Reviews
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